Lesson 4: Comparing your rights



  • Double class period


Activity 2: Comparing your rights

Activity 3: Consumer rights special

Useful links:


Nowadays, people buy both online and in shops so it’s important to know and understand your rights in both situations. In this lesson, students will use what they have learned in previous lessons to determine what rights people have when buying in shops and online. Students will work together to compare buying in a shop and buying online and will contrast the rights consumers have in each context.

Step-By-Step Instructions

Activity 1: Review of Lesson 3 Homework Task

1.  Invite a selection of students to volunteer to present their completed Lesson Three: Homework Task.

2.  Facilitate a whole class discussion using the following questions as a guide:

  • Was it easy to find the information for each of the questions on your worksheet?
  • Were there any questions you couldn’t answer? Why?
  • What do you think about the ways that different online shops are organised?

3.  Conclude by telling the class that in the next activity they will see the differences between shopping online and in a shop.

Activity 2: Comparing your rights

1.  Divide the class into pairs.

2.  Distribute one copy of Student Worksheet: Comparing your rights to each pair.

3.  Invite each pair to read about Sarah and Marie’s shopping experiences. Students should then work together to come up with the rights Sarah and Marie are entitled to, and write these in the space provided on their worksheet.

4.  Take feedback from a selection of pairs.

5.  Use the information provided in the Teacher Resource Sheet: Comparing your rights to explain the rights to which Sarah and Marie are entitled.

Activity 3: Consumer rights special

1.  Tell the class to imagine that a researcher with a morning TV show has heard they have been learning about consumer rights. The director of the show is planning a consumer special and would like some students from the class to do a five-minute slot on the differences between shopping online and buying in shops.

2.  Divide the class into small groups.

3.  Explain that the researcher has provided a list of questions that students might be asked during their five-minute slot, and they must work in their groups to prepare a script in response to these questions.

4.  Display the questions provided by the researcher (see Teacher Resource Sheet: Consumer right special) on the whiteboard or projector.

5.  Once the class have completed their scripts invite feedback from a selection of groups in response to each question.

Homework Task

Invite students to write a short reflective piece comparing online shopping with buying in a shop. They should mention:

  • The pros and cons of the experience of online shopping and buying in a shop; and
  • The rights to which they are entitled in each context

Their assignment should include reference to if/how they think their new knowledge about consumer rights impacts on their lives.

Depending on your class you may decide to discuss these reflections once completed.


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